FAQS

Orders

I DIDN'T RECEIVE AN ORDER CONFIRMATION. WHAT SHOULD I DO?

If you did not receive an email confirmation of your order  email us at support@luxuriancestyle.com

WHAT ARE THE LSB ONLINE PAYMENT OPTIONS?

We accept all major credit cards (Discover, American Express, Diner's Club International, JCB, CUP, Visa and MasterCard), Paypal, Luxuriance Style Gift Cards. Buy Now and Pay Later Options from Shop and Afterpay.

SALES TAX

Taxes are based on the order's "Ship To" address.

HOW DO I USE A COUPON OR DISCOUNT CODE?

You will have the opportunity to enter in your discount code during Step One of the Checkout process

CAN I RETURN MY ITEMS?

Yes. Please See Return Policy. 

WHEN WILL MY ORDER BE PROCESSED?

If your order fits all authorization criteria, then all orders placed Monday-Friday before 12pm EST ship out the same business day, pending any unexpected delays. Orders placed on weekends and holidays will be processed and shipped on the next business day. If an item is on backorder, the item will ship out once it passes our quality control process

How do I track my Order?

Every customer receives a confirmation email or text after that order is placed, within 24-48 hours they will be notified that the order is shipped out, following with an updated tracking number. If you register  and create an account with Luxuriance Style, you can track your package. If for some reason you did not get the tracking number please email us at support@luxuriancestyle.com  for further assistance.

 Shipping

WHAT ARE THE METHODS OF SHIPPING AND CHARGES?

We offer free domestic shipping on orders above $75.00

Standard $6.95+ Ordered By 12:00 EST delivered in 3-5 Business Days

Second Business Day $20.00 Ordered By 12:00 EST delivered 2-3 Business Days

Next Business Day $30.00 Ordered By 12:00 EST delivered 1-2 Business Days

Where do you ship?

We ship orders domestically within the US and Internationally

Where do you ship from?

All orders are shipped from Cleveland, Ohio in the United States.

Do you offer any discounts for items?

Yes! When you sign up for the LSB newsletter you will automatically receive a 20% off discount code in your welcome email that applies to your first order. Various discounts apply throughout the year and can be found in the top section of our Home or Product page.

Privacy

 If I input my email will you sell out or give information to anyone?

No, we strictly use your email only for order confirmations and updates. Also, if you have subscribed to our VIP newsletter then you will receive discounts and promotions.

2. DO YOU SAVE MY BILLING AND SHIPPING INFORMATION SO I DON'T HAVE TO ENTER IT EACH TIME I PLACE AN ORDER?

If you are a registered user and have signed in, yes. The current address we have on file for you will automatically show up in Step 2 of the Checkout process. You will be able to make any revisions at this time or enter in a different "Ship To" address